PRIVACY POLICY

Last updated January 20,2022

We value privacy and respect the privacy of our users. Currently, we don’t collect or store any personal information, except through the contact form of our Website. The Application does track your location while it is running, which is only used in the functionality of the Application itself, and that location information is not transmitted or stored anywhere. Both the Application and the Website do collect non-personal information on how they are used, which we aggregate to gain insights and make improvements. This will probably change as we add functionality to the Application and as any potential business models evolve, but our committment to respecting privacy will not. Any changes will be noted in this Privacy Policy. Please read on for the full details.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile Application and our Website. Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION OR THE WEBSTIE.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. Changes will be noted in an update of the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.

This Privacy Policy does not apply to the third-party mobile store from which you install the Application or make payments, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.

INFORMATION WE COLLECT

We may collect information about you in a variety of ways. The information we may collect via the Application and the Website depends on the content and materials you use, and includes:

Personal Data. Your name and email address is voluntarily given when using the contact form on the Website.

Derivative Data. Includes information various servers automatically collect when you access the Application or Website, such as via server log files, or logs of how the Application is used.

Geo-Location Information. The Application requests permission to track location-based information from your mobile device while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings. Geo-Location information is only used while the Application is running and is not transmitted or stored by us.

Mobile Device Data. Includes device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, and location.

Data From Surveys. Includes information you may provide when responding to surveys or requests for feedback.

HOW WE USE INFORMATION WE COLLECT

Having accurate information about you permits us to improve the Application and provide you with an improved experience. Specifically, we may use information collected about you via the Application or Website to:

  1. Monitor and analyze usage and trends to improve the Application.
  2. Increase the efficiency and operation of the Application.
  3. Request feedback and contact you about your use of the Application.
  4. Resolve disputes and troubleshoot problems.
  5. Respond to product and customer service requests.
  6. Perform other business activities as needed.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights. If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.

Third-Party Service Providers. We may share your information with third parties that perform services for us or on our behalf, including data analysis, hosting services, customer service, and marketing assistance.

Other Third Parties. We may share your information with investors or other partners for the purpose of conducting general business analysis.

Sale or Bankruptcy. If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline honor commitments we made in this Privacy Policy.

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

TRACKING TECHNOLOGIES

Cookies and Web Beacons. We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Website to help improve our services. When you access the Application or the Website, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Website. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser’s settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

Website Analytics. We may also partner with selected third-party vendors to allow tracking technologies on the Website through the use of first party cookies and third-party cookies, to, among other things, analyze and track users’ use of the Website, determine the popularity of certain content, and better understand online activity. By accessing the Website, you consent to the collection and use of your information by these third-party vendors. We do not transfer personal information to these third-party vendors.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser’s cookies files may also clear certain opt-out cookies, plug-ins, or settings.

THIRD-PARTY WEBSITES

The Application or Website may contain links to third-party websites and applications of interest, including external services that are not affiliated with us. Once you have used these links to leave the Application or Website, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the Application or Website.

SECURITY OF YOUR INFORMATION

We use security measures to help protect your information. While we have taken reasonable steps to secure the information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Application, you have the right to request removal of unwanted data that you publicly post on the Application. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Application, but please be aware that the data may not be completely or comprehensively removed from our systems.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at: privacy@koleaguide.com